FAQs
Since some of our products are individually cleansed, charged, and consecrated, it is not possible to provide returns and exchanges except for damaged or defective items. Our website contains the full Return and Refund Policy for your reference.
If there happens to be any damage to your order while in transit, please contact us via email "pracheenastrology@gmail.com" or message within 48 hours of receiving the delivery. Please send clear images of the damaged product along with the details of your order to arrange a replacement quickly. It is recommended to make an unboxing video for a smooth replacement process.
Our products are developed to promote the mindfulness, energy balance, and general well-being of our customers. Since healing is an individual process that depends upon effort and belief, our results should not be a substitute for professional medical and financial advice. For more information about our crystals, you can view our collection here.
Yes, we do. In case you are not sure what crystal or spiritual remedy to choose based on your current circumstances, you are welcome to book a personalised Kundali consultation and get recommendations based on your birth chart.
Yes. It is very useful as far as you have chosen crystals with compatible energies. Feel free to ask for advice on how to select crystals that will be most effective on each specific part of your body.
Yes, wearing several crystals can be a great option to enhance their healing powers. Since not all crystals work well together, please feel free to contact us if you need some guidance on how to choose crystals according to your intentions.
Energizing your product takes 1-3 days depending on planetary positions. Once your product is energized, orders will be dispatched within 1-2 business days. It will take 3-7 business days for delivery within India, and you will be provided with tracking information of our partner courier service once the product is shipped.
Yes, most of our products can be worn by anyone. But for some gemstone rings and yantras and other intensive remedial products, it is recommended that you get in touch with MS Prachi beforehand for your astrological suitability.
Our aim here is to help you choose the product, place the order and solve any other problem that you may have. You can contact our support team through:
- Phone: +91-8505855579
- Email: pracheenastrology@gmail.com







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